Agentic operation
The agent navigates the store
Accessibility · Canada
Accessible shopping agent
An agentic operator that lets blind users shop online end to end — search, compare, and check out — built with an assistive-technology company.
End-to-end search to checkout, completed conversationally
Voice + chat interaction on the user's terms
Screen-reader+ goes where assistive tech alone cannot
The challenge
What was in the way.
- Online shopping flows are intensely visual — dynamic carts, pop-ups, and checkout forms defeat screen readers at the worst moments.
- Blind users could browse, but completing a purchase independently remained unreliable.
What we built
The system, in brief.
Conversational control
Every step is narrated and confirmed — the user decides
Checkout completion
Forms
Outcomes
What changed.
- Blind users complete real purchases independently, end to end.
- The interaction model extends beyond shopping to any visually-dense web flow.
Client referenced by sector and country · detailed references on request