Consent-first onboarding
Demographics
Healthcare · France
Pre-consultation medical agent
Adaptive symptom intake for a private clinic — patients answer a guided conversation before the visit; the physician starts with a structured summary already in hand.
40% shorter face-to-face consultations
95% patient completion rate for digital intake
<6 min average pre-consult interaction
~2 h/day of admin work eliminated
The challenge
What was in the way.
- Physicians spent the first 10–15 minutes of every appointment on basic history-taking.
- Manual data entry into the medical record and repeated questions frustrated patients and staff.
- The clinic needed privacy-compliant intake that works for in-person and telehealth alike.
What we built
The system, in brief.
Adaptive questioning
Chat or voice intake that steers follow-ups toward red-flag symptoms and likely differentials.
Clinical coding
Answers mapped to standard clinical codes with urgency levels and risk scores.
Physician summary
A structured one-page note — chief complaint
Feedback loop
Physicians rate summary accuracy after each visit; ratings tune the question flows.
Outcomes
What changed.
- Average consultation time fell 40% — from 20 minutes to 12 — with care quality maintained.
- 95% of patients completed the digital intake, averaging under six minutes.
- Admin workload dropped by about two hours a day as manual data entry disappeared.
- Built to GDPR and French health-data guidelines, with HL7/FHIR interoperability for multi-clinic rollout.
Client referenced by sector and country · detailed references on request